Tool: Calculate Your Realistic BPO Cost Savings vs Western Europe In-House
A simple calculator that takes your team size and fully-loaded cost per FTE and gives you a realistic Lionentry-equivalent cost — no email required, no 'book a demo' wall.
How the calculator works
We use the same delivery economics we'd quote in a real engagement scoping. Customer support and content moderation come in at roughly €18,000–€24,000 per fully-loaded dedicated agent. Western European fully-loaded costs typically run €60,000–€80,000 for equivalent roles. The 50–70% saving range you see in the output is what we actually deliver — not what marketing decks claim.
When the calculator under- or over-states the saving
For specialised AI-augmented work (intelligent document processing, content moderation with ML-in-the-loop, complex back-office), the saving is typically 40–55% — narrower than the calculator's default range. For very high-volume, well-defined functions (basic data entry, FAQ moderation), the saving can be slightly higher. For an exact number for your specific operation, the 'Get a precise quote' link runs the same scoping conversation we'd have with any other BPO buyer.